Terms of Service
1 Overview

Realsite.shop (“we”, “us”, “our”) is a wholesale SMM reseller panel operating since 2016. We provide access to 4,300+ social media marketing services — including Instagram, YouTube, TikTok, Facebook, Korean SNS, and more — through our dashboard, REST API, and child panel hosting.

By creating an account, adding funds, or placing an order on Realsite.shop, you agree to these Terms of Service (“Terms”), our Refund Policy, and our Privacy Policy below. These Terms apply to all visitors, registered users, resellers, and API integrators.

Please read these Terms carefully before using our platform. If you do not agree, do not register or use our services. We may update these Terms at any time by posting changes on this page. Continued use of Realsite.shop after updates constitutes acceptance of the revised Terms.

2 Online store terms

You must be at least 18 years old, or the age of majority in your jurisdiction, to register and use Realsite.shop. You are responsible for ensuring that your use of SMM services complies with the laws and platform rules applicable in your country.

You agree to use Realsite.shop only for lawful purposes. You may not use our services to promote illegal content, harass others, infringe intellectual property rights, or violate the terms of third-party social media platforms.

You must not attempt to disrupt, hack, scrape, overload, or reverse-engineer our website, API, or infrastructure. Uploading malware, running automated attacks, or creating multiple accounts to abuse promotions is strictly prohibited.

We reserve the right to suspend or permanently terminate any account that violates these Terms, places fraudulent orders, files payment disputes, or abuses our support or refund systems.

3 General conditions

We reserve the right to refuse service, limit orders, or restrict access to any user at our discretion — including for suspected fraud, chargeback risk, policy violations, or abuse of our catalog.

Your Realsite.shop account, API key, and login credentials are personal to you. Do not share your API key publicly or allow unauthorized third parties to access your account. You are responsible for all activity under your account.

You may not copy, scrape, resell, or commercially exploit our website code, service database, pricing data, or panel interface without written permission from Realsite.shop. Reselling services through your own child panel or API integration is permitted only under our standard reseller terms.

Realsite.shop connects you to third-party service providers. We do not control social media platforms and are not affiliated with Instagram, YouTube, TikTok, Meta, Google, or any other platform. Platform policy changes, algorithm updates, or account actions by third parties are outside our control.

Section headings are for convenience only and do not limit the scope of these Terms.

5 Modifications to the service and prices

Service rates, availability, speed, refill periods, and catalog listings may change at any time without prior notice. Realsite.shop publishes rate and service updates through our public changelog and service update feed.

We may add, modify, pause, or remove services from our catalog at any time. Providers may also change delivery behavior, which can affect start times, speed, or refill eligibility for existing and future orders.

Realsite.shop is not liable for any modification, price change, service discontinuation, or temporary unavailability of any service or payment method. Orders placed before a price change are charged at the rate shown at the time of placement.

6 Products or services

Realsite.shop offers 4,300+ SMM services across multiple platforms and categories. Service names, descriptions, minimum/maximum quantities, estimated start times, speeds, and refill periods are shown on the Services page and in each service listing at the time you place an order.

All orders are subject to provider availability and correct order details. You are responsible for submitting the correct link, username, quantity, and service ID. Orders placed on private accounts, incorrect links, or duplicate active orders on the same target may fail and may not qualify for a refund.

Do not use multiple providers on the same link simultaneously. Running Realsite.shop services on the same target at the same time as another panel can disrupt delivery, void guarantees, and disqualify orders from refills or refunds.

Many services include refill protection for a specified period (shown in the service name, e.g. [r30] for 30 days). Refills are subject to provider availability and are not guaranteed after the refill period expires. Social platform clean-ups and algorithm changes can cause drops beyond our control.

Realsite.shop does not guarantee permanent retention of followers, likes, views, or other metrics. We do not warrant uninterrupted delivery, exact completion times, or specific ranking or monetization outcomes on any platform.

Services are provided on an “as is” and “as available” basis. To the fullest extent permitted by law, Realsite.shop disclaims all warranties regarding service results, uptime of third-party providers, and fitness for a particular purpose.

7 Accuracy of billing and account information

You agree to provide accurate, current account and contact information, including a valid email address. Keep your login details secure and notify us immediately if you suspect unauthorized access.

Accepted payment methods include cryptocurrency via Cryptomus (BTC, ETH, USDT, and more), manual USDT deposit, Payoneer, and credit/debit card via Stripe. Payment availability may vary by region. PayPal is not supported.

All deposits are added to your Realsite.shop account balance. By completing a payment, you agree not to file a payment dispute, chargeback, or reversal against us except where required by applicable law and after contacting our support team first.

Filing a dispute or chargeback after a deposit may result in immediate account suspension, cancellation of pending orders, reversal of completed benefits, and permanent termination. See our Refund Policy below for eligible refund situations.

We reserve the right to refuse, limit, or cancel orders or deposits that appear fraudulent, abusive, or high-risk. In the event of a billing error, we may correct it or cancel the affected transaction.

These Terms are governed by the laws of India. If any provision is found unenforceable, the remaining provisions remain in effect. You agree to indemnify Realsite.shop against claims arising from your misuse of the platform or violation of these Terms.

We may terminate or suspend your account at any time for violation of these Terms. You may stop using our services at any time by ceasing to place orders; outstanding balance and refund requests are handled per our Refund Policy.

Questions about these Terms: support@realsite.shop or open a support ticket via your dashboard. For urgent issues, contact us on Telegram or WhatsApp through the links on our website.

Refund Policy

Realsite.shop balance is intended for purchasing SMM services on our platform. Please review service descriptions carefully before placing an order.

Order refunds (account credit): If an order does not start within the estimated start window shown in the service description (typically 3–5 days depending on service and quantity), you may be eligible for a refund to your Realsite.shop balance. Open a support ticket with your order ID.

Non-refundable situations include, but are not limited to: orders placed with an incorrect link or username; orders on private or restricted accounts; orders cancelled after delivery has started; orders affected by simultaneous use of another provider on the same target; and orders that exceed stated maximums or service limits.

Balance refunds (to original payment method): If you wish to withdraw unused balance to your original payment method, contact support@realsite.shop or open a ticket. Due to payment processing costs and fraud prevention, balance refunds may require identity verification and can result in permanent account closure unless a valid reason is provided.

Chargebacks and disputes: By depositing funds, you agree not to file a chargeback or payment dispute without first contacting our support team. Unauthorized disputes may result in permanent account termination and reversal of associated orders.

Refill requests must be submitted within the service’s stated refill period using the refill button where available, or via support ticket. Refills are subject to provider availability and are not guaranteed after the refill window expires.

Privacy Policy
1 Collection and use

When you register on Realsite.shop, we collect information you provide such as your username, email address, and account activity necessary to operate your reseller account.

When you browse our site, we automatically receive technical data such as your IP address, browser type, and device information to maintain security, prevent fraud, and improve platform performance.

We use your email to send account-related notifications, order updates, and — with your consent — promotional messages about new services or platform updates. You may opt out of marketing emails at any time.

2 Consent

By registering and using Realsite.shop, you consent to our collection and use of personal information as described in this Privacy Policy and our Terms of Service.

If we request information for a secondary purpose (such as marketing), we will ask for your explicit consent or give you the option to decline.

You may withdraw consent or request correction or deletion of your personal data by contacting support@realsite.shop.

3 Disclosure

We may disclose your information when required by law, to comply with legal process, to protect the rights and safety of Realsite.shop and our users, or if you violate our Terms of Service.

We do not sell your personal information to third parties.

4 Payments

Realsite.shop does not store your credit card details on our servers. Card payments are processed by Stripe under PCI-DSS standards. Cryptocurrency payments are processed via Cryptomus and manual USDT workflows. Payoneer is used for selected international transfers.

Payment processors handle your transaction data according to their own privacy policies. We recommend reviewing Stripe’s and Cryptomus’s privacy statements for details on how they manage payment information.

We retain only the transaction records necessary to credit your account balance, resolve support issues, and prevent fraud.

5 Third-party services

We use trusted third-party providers for payments, hosting, analytics, and customer support tools. These providers access only the information needed to perform their services for us.

Links on our website may direct you to third-party sites (such as Telegram, WhatsApp, or social platforms). We are not responsible for the privacy practices of external websites and encourage you to read their policies.

6 Security

We take reasonable technical and organizational measures to protect your account information from unauthorized access, loss, or misuse. No online system is 100% secure — use a strong unique password and enable any security features available on your account.

Never share your password or API key publicly. Realsite.shop will never ask for your social media passwords.

7 Age of consent

Realsite.shop is not intended for users under 18. By using this site, you confirm that you are at least 18 years old or the age of majority in your jurisdiction.

8 Changes to this privacy policy

We may update this Privacy Policy at any time. Changes take effect when posted on this page. Material changes will be noted here. Please review this policy periodically.

9 Privacy questions

For access, correction, deletion requests, or privacy complaints, contact support@realsite.shop.